Privacy Policy

Protecting your privacy

This website is operated by Acal plc.  We are committed to protecting your privacy when you are using our online services.  Access to the acalplc.co.uk website is free of charge to all users.

Hypertext links on the Acal plc Site

The Acal plc site contains links to other Internet sites.  This privacy policy only applies to the acalplc.co.uk website.

Automatic collection of information

We automatically log a visitor’s domain and IP address (a unique string of numbers that identifies a computer on the Internet) by programming.  This data is used to see where the Acal plc site is being used in the world, and for click stream analysis to enable us to better understand site usage.  The information does not identify you as an individual, but only the computer that is being used to view the site.

We do not save cookies to your computer.  Please refer to the help guide from your browser for further information on cookies.

Data protection

We will only obtain personal data from you for specified and lawful purposes and any personal data that we obtain will be processed fairly and lawfully.  In particular, we do not disclose personal information to third parties, except where you have given your consent or where we have a legal obligation to do so.

Uses of personal data

When you request information through this site, we need to know your e-mail address or, where you wish it to be sent by post, your name and postal address.  We use this to send to you the information you request in the form that you require.  We do not provide your details to third parties for any marketing or promotional purposes.  We will only process the individual data that you provide to us for the intended purpose.  We will take all reasonable steps to ensure that the data held is adequate, relevant and not excessive for this purpose.

Security

We take all reasonable steps to protect the confidentiality and security of your personal information.

Accuracy

We take all reasonable steps to keep your personal information accurate and, where necessary, up to date.

Retention of data

We take all reasonable steps to retain data only for the duration of the purpose for which it was obtained.  When requested, we will delete personal information from current operational systems where it is no longer required.  We may need to continue to hold some details about you after your relationship with us has ended, for example for legal and regulatory purposes.

Acal plc will endeavour to ensure that any personal information and/or data it holds is kept secure.  However, we cannot accept any liability for information obtained through unauthorised access to the website.

Your rights

We take all reasonable steps to uphold your rights to protect your personal data, including the right to obtain information on, update or amend any personal data on you that we hold.

Minors

The acalplc.co.uk, website is not intended for children and we ask that no-one under the age of 12 submits personal information to us or uses the site without the supervision of a parent or guardian.

Questions

If you have any questions about this privacy policy, or the use by us of your personal information, or if you wish to request us to stop using your information in any way, please write to:

Data Protection Officer
Acal plc
2 Chancellor Court
Occam Road
Surrey Research Park
Guildford
Surrey GU2 7AH

Changes to this policy

If we decide to change this privacy policy, such changes will be posted on this page so that site visitors will always be aware of what information we collect, how we use it and under what circumstances we disclose it.