Emily Lucas

I joined Acal Technology in July 2008 after finishing my “A” Levels.  It was my first full-time job and I joined as an Office Junior in Customer Service.  Initially the role involved loading orders onto the system and filing.  Gradually I took on more responsibilities such as reporting and credit card processing. In all, I spent around 4 months in Customer Service before moving into Internal Sales as an Internal Sales Co-ordinator.  This role enabled me to gain experience in providing quotes to customers and building relationships with them.  Having gained some experience, I was given my own customer list and began dealing with these customers’ requirements on a “cradle to grave” basis.  For my customers I was responsible for providing quotes, processing the customer’s order, arranging for the goods to be picked and shipped and then dealing with any subsequent issues.  I also went on some customer visits with the Sales Reps and Product Managers.  I thoroughly enjoyed meeting my customers face-to-face and building even stronger relationships with them.  It was this experience which encouraged me to apply for the role of Area Sales Manager and, having been successful in the interview process, I am looking forward to starting my life “on the road” soon.

When I left school, I took the decision not to go to university but to find a company that would invest in and support me and where I could develop my career.  I’m grateful for the experience and opportunities provided to me by Acal so far and looking forward to new challenges in the future.